Privacy policy

Last updated: January 17, 2026

At CredenzArt, accessible from https://credenz.art/, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CredenzArt and how we use it.

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us at contact@credenz.art.

1. Data Controller

In accordance with the GDPR, the data controller for your information is:

  • Business Name: CredenzArt, legally owned and operated by Olga Gladysheva

  • Address: CREDENZART, Avinguda la Miranda 48, 08950 Esplugues de Llobregat, Barcelona, Spain

  • Email: contact@credenz.art

  • Phone: +34644475129

2. Information We Collect

We collect personal information that you provide to us when you make a purchase or contact us. This includes:

  • Personal Identifiers: Name, shipping address, billing address, email address, and phone number.

  • Payment Information: Payment details are processed securely through our payment gateways (e.g., Stripe, PayPal). We do not store your full credit card information on our servers.

  • Custom Order Data: Any photos or specific text you provide for personalized art creations.

3. How We Use Your Information

We use the information we collect in various ways, including to:

  • Process and fulfill your orders (Contractual necessity).

  • Communicate with you regarding your order or custom art design.

  • Understand and analyze how you use our website to improve our art services.

  • Prevent fraudulent transactions and ensure account security.

4. Legal Basis for Processing (GDPR)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using the personal information described above depends on the context:

  • Performance of a Contract: To fulfill your order and deliver your art.

  • Consent: For email newsletters (which you can opt-out of at any time).

  • Legitimate Interests: To improve our website and protect against fraud.

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy (e.g., for tax, accounting, or legal requirements).

6. Your Data Protection Rights (GDPR)

As a resident of the EU, you have the following rights:

  • The right to access – You can request copies of your personal data.

  • The right to rectification – You can request that we correct any inaccurate information.

  • The right to erasure – You can request that we delete your personal data under certain conditions.

  • The right to data portability – You can request that we transfer your data to another organization.

7. Third-Party Privacy Policies

CredenzArt's Privacy Policy does not apply to other advertisers or websites. We use third-party services like Google Analytics and shipping carriers. We advise you to consult the respective Privacy Policies of these third-party servers for more detailed information.

8. Security

We use SSL (Secure Sockets Layer) encryption to protect your data during transmission. Your personal information is contained behind secured networks.