Shipping policy
🚚 Shipping Policy
Last updated: 17 January 2026
We are committed to transparent and reliable shipping for customers worldwide.
Please review the information below before placing an order.
📦 Order Fulfillment
Our store offers different types of products:
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Some items are ready-made products and are shipped after standard order processing.
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Other items are made to order and are produced after the order is placed.
The fulfillment method depends on the specific product.
⏳ Order Processing Time
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Ready-made products: processed within 1–3 business days
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Made-to-order products: processed within 2–5 business days
Processing time begins after payment confirmation and is not included in delivery time estimates.
🚚 Delivery Times (After Dispatch)
Delivery times listed below apply after the order has been dispatched:
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Spain: 3–6 business days
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Europe & International: 3–11 business days
Delivery times may vary slightly depending on the destination and carrier.
💰 Shipping Costs
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Free standard shipping on orders over €100
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Flat shipping rate of €5 for orders under €100
Shipping costs are calculated and displayed at checkout before payment.
🌍 Shipping Origin
Orders are fulfilled from different locations depending on the product and destination, including:
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Spain
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Other European Union countries
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United States
- Canada
We do not operate a single fixed warehouse for all products.
📍 Tracking
All orders include tracking information, which will be sent to the customer by email once the order is dispatched.
🌐 Customs, Duties & Taxes
For international orders outside the European Union, customers are responsible for any applicable customs duties, import taxes, or fees imposed by the destination country.
Incorrect Address & Failed Delivery
Please ensure that your shipping address is complete and accurate.
We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses provided by the customer.
📩 Contact Information
If you have any questions about shipping, please contact us at:
Thank you for choosing CredenzArt 💛